Shipping policy

We offer standard shipping on all orders within the contiguous United States. Rates will be calculated and accepted at checkout. For Alaska, Hawaii, and international orders, please contact us for an accurate shipping quote prior to completing your purchase.

We process and dispatch orders within 1-5 business days. Delivery times may vary depending on the shipping destination and the carrier.

We use a variety of carriers to deliver our orders, including USPS, UPS, and FedEx.

We do our best to ensure that your order is delivered on time and in good condition. If you experience any issues with your order, please contact us at info@hydrastarUSA.com

Please note that we are not responsible for any delays caused by the carrier or by circumstances beyond our control. We also cannot be held responsible for any damages to the package or its contents during shipping. If you receive a damaged package, please contact the carrier to file a claim.

Thank you for choosing Hydrastar!